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Help

Short answers. Still stuck? Email support@blockyatlas.com and we usually reply within one working day.

Following a guide

What do I do on each step?
Look at the red blocks in the picture: those are the new ones, shown right where they go. The list under the picture names each block and says how many. Place them, then tap Next.
The picture hides the blocks I need.
Switch to Blueprint to see the layer from above, one square per block, with this step’s blocks marked. Tap any square to see which block goes there and in which step.
How do I set up my phone next to the game?
Open the guide and prop the phone or tablet beside your screen. The screen stays on while the guide is open, and Back and Next are the only buttons you need.
Will it remember where I stopped?
Yes. Every step is saved on your device, so you can close the guide mid-build and come back weeks later. Sign in to pick up on another device.

Java and Bedrock

Which edition do I have?
If you play on a console, phone or tablet, or got Minecraft from the Microsoft Store or Xbox app, it’s Bedrock. If you open it with the Minecraft Launcher on a computer, it’s Java.
Are the guides different?
The steps and blueprints are the same. A few blocks have different names, and the guide shows the names for your edition.

Using the files

Litematica (Java).
Put the .litematic file in your schematics folder. In game, press M, choose Load Schematics, select the file and place it.
Structure block (Bedrock).
Give yourself a structure block with /give @s structure_block, set it to Load, import the .mcstructure file and press Load.

Playing on console

How do I use it with Switch, Xbox or PlayStation?
Open BlockyAtlas on a phone or tablet and follow along. Nothing is installed on the console, and you don’t need the files.
Is it in my language?
BlockyAtlas is in English, Brazilian Portuguese, Spanish, German and French, and block names switch with the language. Pick yours at the bottom of any page.

Phone, tablet and home screen

Is there an app?
BlockyAtlas runs in your browser and works like an app on phones and tablets. Add it to your home screen and it opens full screen.
How do I add it to my home screen?
iPhone and iPad: tap Share, then Add to Home Screen. Android: open the browser menu, then Add to Home screen.

Account and sign-in

How do I sign in without a password?
Enter your email and we send you a sign-in link, or continue with Google. The same link creates a free account if you’re new.
The sign-in link doesn’t work.
Links work once and expire after a while. Ask for a new one from the sign-in page, and check your spam folder if it doesn’t arrive.
I got a new phone. Is my plan still there?
Yes. Pro, any builds you bought and your progress belong to your account. Sign in with the same email on the new device and pick up where you stopped.

Billing and refunds

How do I cancel?
Account, then Cancel subscription, then confirm. You keep Pro until the end of the paid period.
Do you remind me before charging?
Yes, by email, 3 days before every renewal.
Can I get a refund?
Within 14 days of your first payment, in full. Email support@blockyatlas.com from your account address.
I paid but Pro isn’t on.
It usually turns on within a few seconds. Sign in with the email you paid with; if it’s still off, email us and we’ll sort it out.

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